Last Updated: November 2025
Introduction
At DH Biopack Private Limited (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dhbiopack.com, fill out a lead form, or interact with our services.
1. Information We Collect
A. Information You Provide Directly:
- Full Name
- Business Name
- Email Address
- Phone Number
- Address (if provided)
- Product requirements, preferences, or inquiries
- Any additional information you include in forms or messages
B. Automatically Collected Information:
- Your IP address
- Browser type and version
- Device type (desktop/mobile)
- Pages visited and time spent
- Referral URLs and general location data
We collect this data through cookies and analytics tools to improve our website and user experience.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Responding to inquiries, requests, and orders
- Providing quotations and product information
- Improving our website, products, and services
- Sending business updates, offers, or promotions (only with consent)
- Maintaining internal records for customer service and compliance
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal data. We may share limited data only with:
- Service providers who assist in operations (such as website hosting, payment processing, or delivery)
- Legal authorities if required by law or in response to valid legal requests
All third parties are obligated to keep your information secure and use it only for the intended purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or alteration. While we strive to protect your data, please note that no online transmission or storage method is 100% secure.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze traffic. You can choose to disable cookies through your browser settings, though some website functions may be affected.
6. Your Rights
Depending on your region, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data
- Withdraw consent for marketing communication
To exercise any of these rights, please contact us at sales@dhbiopack.com
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal data.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Email: sales@dhbiopack.com
Address: DH Biopack Private Limited, Anand, Gujarat, India